Fraud Protection for Your Business

Protect your business from financial fraud with our comprehensive security solutions. From real-time monitoring to advanced authentication, we help safeguard your assets.

24/7 Monitoring
$0 Liability Guarantee*
100% Coverage
Fraud Protection

Common Business Fraud Threats

Understanding the risks is the first step in protecting your business.

Business Email Compromise

Fraudsters impersonate executives or vendors to request fraudulent wire transfers.

Check Fraud

Counterfeit, altered, or forged checks presented for payment.

ACH Fraud

Unauthorized electronic debits from your business account.

Identity Theft

Criminals using stolen business credentials to open accounts or apply for credit.

Our Fraud Protection Services

CHECK FRAUD

Positive Pay

  • Matches checks presented against issued check list
  • Payee name verification available
  • Review exceptions via online banking
  • Blocks fraudulent and altered checks
  • ACH Positive Pay also available
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AUTHORIZATION

Dual Control

  • Require two approvers for transactions
  • Customizable dollar thresholds
  • Separate initiation and approval
  • Audit trail of all actions
  • Prevents unauthorized payments
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MONITORING

Real-Time Alerts

  • Instant notifications for transactions
  • Customizable alert thresholds
  • SMS, email, or mobile push
  • Unusual activity detection
  • Login and device alerts
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SECURITY

Account Takeover Protection

  • Multi-factor authentication
  • Device recognition
  • IP allow-listing
  • Session timeouts
  • Fraud monitoring 24/7
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CARD FRAUD

Debit Card Controls

  • Lock/unlock cards instantly
  • Set spending limits
  • Restrict merchant types
  • Geographic controls
  • Real-time purchase alerts
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WIRE FRAUD

Wire Transfer Verification

  • Out-of-band verification
  • Call-back confirmation
  • Pre-approved beneficiary lists
  • Dollar thresholds for verification
  • Prevents Business Email Compromise
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Fraud Protection Package

Enroll in Positive Pay and Dual Control together and save 20% on monthly fees.1

Bank-Grade Security Features

Multi-Factor Authentication

Biometric and one-time passcode options for secure login

Automatic Session Timeout

Inactive sessions automatically log out after 15 minutes

128-Bit Encryption

All data encrypted during transmission

24/7 Fraud Monitoring

Continuous surveillance of account activity

Employee Best Practices

Train your team to recognize and prevent fraud attempts.

1
Verify Payment Changes

Always call known contacts to verify changes to payment instructions.

2
Watch for Urgent Requests

Be suspicious of urgent payment requests, especially from executives.

3
Use Dual Control

Require two people to approve large or unusual transactions.

4
Regular Training

Conduct regular fraud awareness training for all employees.

Best Practices
Never Share Login Credentials

Ashmore Trust Bank will never call, email, or text asking for your password, PIN, or one-time passcode. If you receive such a request, it's a scam. Contact us immediately.

Detailed Service Information

Positive Pay - Complete Details

Positive Pay is a fraud detection tool that matches checks presented for payment against a list of checks you've issued.

How It Works:

  • You upload a file of issued checks (check number, amount, payee)
  • When checks are presented, we verify they match your file
  • Exceptions are flagged for your review in online banking
  • You decide to pay or return mismatched items

Features:

  • Standard Positive Pay: Matches check number and amount
  • Payee Positive Pay: Also verifies payee name
  • ACH Positive Pay: Blocks unauthorized ACH debits

Pricing:

  • Setup fee: $50 one-time
  • Monthly fee: $25 per account
  • Per item review: $0.50 for exceptions
Dual Control - Complete Details

Dual control requires two people to authorize certain transactions, preventing unauthorized payments even if one account is compromised.

How It Works:

  • User A initiates a transaction
  • User B (different person) reviews and approves
  • Transaction only releases after both approvals
  • Audit trail shows who initiated and who approved

Customizable Rules:

  • Set dollar thresholds requiring approval
  • Apply to specific transaction types (wires, ACH, etc.)
  • Require approval for new payees only
  • Different rules for different users

Pricing:

  • Setup fee: $100 one-time
  • Monthly fee: $35 per account
Fraud Reporting & Response - Complete Details

If you suspect fraud, immediate action is critical. Here's what to do and what to expect.

Immediate Steps:

  1. Call our 24/7 Fraud Hotline: 1-800-555-FRAUD
  2. Lock affected cards immediately through mobile app
  3. Change online banking passwords
  4. Review recent transactions for unauthorized activity

Our Response:

  • Block further transactions immediately
  • Investigate and document fraudulent activity
  • File required reports and affidavits
  • Work with law enforcement as needed
  • Expedite replacement cards and account numbers

Zero Liability Protection:

Businesses that follow security best practices and report fraud promptly are covered by our zero liability policy for unauthorized transactions. Certain limitations apply.

Frequently Asked Questions

What is Business Email Compromise (BEC)?

Business Email Compromise is a sophisticated scam where fraudsters impersonate executives, vendors, or employees via email to request fraudulent wire transfers or payment changes. They often spoof email addresses or compromise legitimate accounts. Always verify payment changes through a known phone number before processing.

How does Positive Pay protect my business?

Positive Pay creates a "white list" of checks you've issued. When checks are presented for payment, we verify they match your list. Mismatches are flagged for your review, allowing you to block fraudulent or altered checks. Payee Positive Pay adds an extra layer by verifying the payee name as well.

What should I do if I suspect fraud?

Act immediately: Call our Fraud Hotline at 1-800-555-FRAUD (available 24/7). Lock any affected cards through mobile banking. Change your online banking password. Review recent transactions. The faster you report, the better chance we have of recovering funds and preventing additional losses.

Is my business covered for fraud losses?

We offer Zero Liability Protection for unauthorized transactions when security procedures are followed and fraud is reported promptly. Coverage depends on the type of fraud, how quickly it's reported, and whether security best practices were followed. Some limitations apply. Our fraud specialists can explain coverage details for your specific situation.

How can I train my employees about fraud?

We offer free fraud awareness resources including webinars, tip sheets, and posters. Premium Payroll customers get access to online training modules. Contact your relationship manager to schedule a fraud prevention workshop for your team. Regular training is your best defense against social engineering attacks.

Protect Your Business Today

Speak with a fraud prevention specialist to assess your risk and implement the right protections.

Schedule Consultation Download Security Guide

1 Fraud Protection Package: 20% discount applies when enrolling in both Positive Pay and Dual Control services. Discount applies to monthly service fees only. Setup fees still apply. Offer subject to change.

* Zero Liability Protection applies to unauthorized transactions reported promptly. Limitations apply. Business must follow security procedures and exercise reasonable care. See Business Account Agreement for complete terms.

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